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Mark Kirpalani


Talk to Mark today on
07771 638517 (UK) / 00971 55477 7940 (Dubai)
or at This email address is being protected from spambots. You need JavaScript enabled to view it.

Having worked extensively across the document management industry, Mark brings a wealth of experience to his role as Chairman for Embrace Digital.

Before founding Embrace Digital in 2017, Mark served as Managing Director for Capital Capture for 15 years taking the business from a traditional bureau scanning provider to a highly skilled provider of document capture services and solutions ranging from small departmental implementations to large, multi-country deployments. Prior to Capital Capture, Mark worked for Xerox (UK) Ltd for ten years and was promoted to Regional Sales Manager for Central London in this time.

Having enjoyed a few years rest following the acquisition of Capital Capture by PHS in 2013, Mark is now looking forward to continuing his work in this field, building on his previous knowledge and experience and driving the company forward to harness the latest and greatest in robotics technologies.

Chris started his career in the industry in 2002 as a Technical Consultant, working on large scale document management, scanning, data capture and workflow implementations. Chris has worked with many different industry leading technology stacks, implementing for some of the UK’s largest blue-chip organisations across most verticals.

Following his move into Business Development in 2005, Chris continued to expand his capability, leveraging his technical ability to assist customers in analysing their requirements and subsequently providing software and hardware to meet their needs, always ensuring that process efficiency was at the core.

In 2016, Chris moved into a Sales Director role, managing new business and account management sales teams. Chris was also responsible for a complete overhaul of the sales process and strategy and board level reporting.

In pursuit of his passion for blending technology with process efficiency, Chris is delighted to be heading up the Embrace Digital team. Chris enjoys being up to date with the latest technologies and methodologies and his role as Managing Director enables him to ensure the company is making the best strategic decisions and allegiances to bring customers the best solutions possible.

Paul Cannon

Business Development Manager

Talk to Paul today on 07970 124708
or at This email address is being protected from spambots. You need JavaScript enabled to view it.

Paul has worked in various roles involving scanning, workflow and automation for 27 years. Starting with many of today’s leading technologies when they were in their infancy. Paul setup and managed BNFL’s internal scanning bureau and implementations in Warrington and Sellafield. 

After moving to the commercial side of the scanning, document management and workflow industry Paul has been instrumental in some of the most challenging and leading-edge projects including one that peaked at 1 million images per day and converted a total of 28 billion characters of historic mortgage data.

From 1998 to 2007 Paul worked at Digital Vision eventually becoming the Sales Director and overseeing the company grow to become Kofax’s top European partner several years in a row prior to its sale.

A joint venture with Capital Capture to create Capital Capture North then saw him become the head of this part of the business until it was eventually sold in 2013. Paul is a well-known, respected (and occasionally liked!) individual within the industry he has worked in for so many years. 


Katherine stated her career in the document management, scanning and data capture industry in 2003 as a Project Manager. PRINCE2 and Agile Practitioner certified, Katherine has undertaken the management of largescale implementations for blue chip customers in a large range of sectors including Finance, Legal, Aerospace, Insurance, Retail, Local Government, NHS and private healthcare sectors.

Katherine is passionate about delivering high quality customer service and believes in ensuring that a project delivery is a two-way collaboration between the provider and customer with up to date reporting and communication being available at all times.

Throughout her time in the industry, Katherine has worked in project delivery, operational management and bid support and enjoys bringing her previous knowledge and experience to her role as Operations Director for Embrace Digital.

Andy Johnson

Technical Manager

Talk to Andy today on 07500 554254
or at This email address is being protected from spambots. You need JavaScript enabled to view it.

Andy started working in the document processing industry in 2005. Since then hundreds of millions of items have been efficiently digitised and processed via implementations that Andy has played a key role in. He has worked in a wide range of sectors including BPO, Healthcare, Legal, Banking, Insurance, governmental and local authorities.

Starting out as a Technical Consultant and Developer, Andy progressed to Technical Support Manager at Digital Vision, responsible for ensuring a high level of customer satisfaction and meeting SLAs. Since 2008, Andy has been in the role of Senior Technical Consultant at Basware, Capital Capture, PHS Data solutions and Restore Scan.

As Technical Manager at Embrace Digital, Andy currently specialises in the latest and greatest software available in the digital transformation world. Andy has detailed knowledge, certifications and, most importantly, real-world experience of successful implementations using Kofax, Kodak, OPEX, ABBYY, OpenText, Sharepoint, iManage, Eclipse Proclaim, VisualFiles and Robotic Process Automation technologies.

He is responsible for all technical aspects of project delivery from initial requirements gathering and solution design consultancy, to overseeing and being involved in delivery of the agreed solution. Andy prides himself on a high level of service, customer satisfaction and friendly communication. He is not satisfied until a project has been signed off as a success.


Darren has worked in the document management industry since 2005 and has had a pivotal role in customer deliveries in all roles to date.  Initially working in a customer support role at Digital vision, Darren moved to the role of Technical Consultant for Capital Capture before spending the last six years working for Medisec Software, specialising in clinical correspondence solutions.

Darren has deployed systems to a wide range of sectors including Legal, Local Government, Finance and Healthcare and enjoys working with customers to identify requirements, build and deploy solutions and provide a continuing level of service post-Implementation that is second to none.

Darren brings valuable experience of internal IT management to the team and will play a significant role in delivering and maintaining our ISO 27001 accreditation.

Paul Keefe

Director of Digital Transformation

Talk to Paultoday on 07340 485528
or at This email address is being protected from spambots. You need JavaScript enabled to view it.

Paul joins us from OPEX Corporation as Director of Digital Transformation. Having helped develop OPEX’s scanning division in the United Kingdom (UK) and Republic of Ireland (ROI) from a standing start in 2006 to a market leader in the production scanning world by 2018, he brings a wealth of experience in multiple verticals.

Paul has played an integral part in rationalising high volume digitisation projects across multiple sectors including healthcare, local and central government, insurance, finance and legal using best of breed technologies and modern implementation techniques to deliver true digital transformation.

As part of the Embrace team, Paul is looking to bring together the skills acquired delivering efficient solutions to the majority of the UK and ROI’s business processing outsource organisations and service industry with the wider remit of the hardware and software technologies available from Embrace Digital.


Swati started her career in Information Technology in 2010. With a wide range of software development expertise and her ISTQB certification, she is passionate about using innovation in technology solutions.

With a fully qualified Electronics and Communication engineering background; Swati has an in-depth knowledge of the systems & underlying technologies she deploys, allowing her to look for optimum solutions to business process efficiency challenges.

In joining the Embrace Digital team, Swati is looking forward to delivering a high standard of customer experience through the provision of process efficiency.

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