Signing paperwork to complete business transactions, finalise contracts, and make agreements has traditionally been a process plagued by bottlenecks and slowdowns, creating a final hurdle for clients and those issuing the documents to be signed.
Digital signatures restore speed to this process with a more modern approach which can be incorporated into your digital transformation and customer experience programs.
With tools such as Kofax SignDoc® that can integrate seamlessly into your existing workflow, adding electronic signatures to documents and instantly notifying your recipients becomes easy. In turn, your customers have the freedom to respond wherever they are, on whatever device they are using.
What is an electronic signature?
Electronic signatures involve more than simply typing your name onto a document. When we talk about “electronic signatures,” we mean two separate but related technologies, with the specific use cases being dependent on the business need.
The first involves all-digital document transactions. You might send or receive a PDF file of an important contract that needs a signature. Using integrated software that includes built-in digital security certificates, you can affix your signature to the document with cryptographic proof that it was indeed you who signed the document.
The second scenario involves capturing signatures “in the field” through electronic means, such as tablet devices. This signing might happen at the point of sale, upon delivery of a product, or in any number of other situations. Both are important for the modern business due to their time-saving nature and inherent reliability.
Creating trustworthy, binding signatures
Gathering binding signatures with Kofax SignDoc is simple and aids in cutting the high costs associated with paper-based processes. Compatible in any browser and with many mobile devices, SignDoc supports both methods of electronic signature gathering. SignDoc supports biometric information — signatures collected on a touch screen — alongside certificate-based security. SignDoc also supports third-party security certificates for those who desire an additional layer of authenticity and security for very sensitive documents.
A customisable signature workflow ensures that the software works for your business no matter your sector. Built-in tools enable notification of those who need to sign documents, while a quick reporting function lets you see at a glance which documents still need signatures. Following up is fast and easy. By integrating SignDoc with your existing document creation software, workflows, and channels, it becomes easy to create digital contracts and other documents with signature-ready fields, too.
SignDoc integration allows you to instantly add one of your own saved, handwritten signatures, making documents look more official than merely having your name printed. SignDoc’s integration ensures that this signature includes all the necessary security certificates to prove that no alterations took place after you signed.
When your office can instantly send documents out for signatures and receive in return a binding document with an unbroken chain of custody, many tasks become faster and customer experience is greatly improved.
Features
| Ease of integration | SignDoc can be integrated into various business processes and environments throughout your organisation. SignDoc comes with extensive APIs to tightly integrate the e-signature and signature verification functionality with your applications or business processes. |
| Workflow Management | Deploy an out-of-the-box workflow solution to integrate signing orchestration or integrate closely with your existing process. Execute remote or in-person signing events, even in offline mode. |
| Solid User Provisioning | Enable secure access with multiple authentication methods, including SMS codes and security questions. |
| Multiple Deployment Options | Implement on premise behind a firewall, in the cloud, or in hybrid mode. Access through a business application, web portal or desktop client. |
| Two E-Signature Types | Start the e-signature process via click-to-sign or with handwritten signatures – often the preferred choice in face-to-face signing scenarios. |
| Signature Capture Options | Capture handwritten signatures on desktops or mobile devices like tablets or signing pads. |
| Signature Verification | Ensure transactional integrity with access to document and process audit trails – without the cost of maintaining additional software. |
Benefits
| Ensures compliance | Improves compliance of legal requirements like UK and EU eIDAS regulations with a traceable, end-to-end audit trail. |
| Drives performance | Accelerate contract completion and approval times with multiple scenarios for e-signing, including e-forms at the point of sale. |
| Accelerates deals | Experience faster, easier signing events – whether the customer is in a store, branch, in the field or online. |
| Reduces risk | Mitigate fraud risk with multi-factor authentication, digital certificates and signature biometrics. |
For more information: Download the SignDoc fact sheet
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