Every system starts with a challenge, an idea or a desire to make something better. We understand that the requirement, the solution and the route to get there is not always clear cut and this is where our Consultancy services can help.
Our team works with you to understand your challenge, explore your idea, or review your process to evaluate options for further efficiencies. This process culminates in a detailed report for your consideration.
Embrace starts with understanding your current situation and your ideal outcome. We work through the detail of the current as-is process with you to map out where technology and process changes could bring about business stream efficiencies.
Our findings and recommendations are documented in a Consultancy statement, with opportunity for a walkthrough and review post-delivery. Suggested next steps form part of our feedback and assuming continued engagement, our Professional Services team walk you through the process from start to finish.
We engage with you to understand your current position and context in terms of your challenges and aspirations to enable us to suggest the best consultancy path.
We arrange a site visit to meet your team and see the process ‘in-person’. We observe the process in action, speak to the team and understand how the process fits into the wider context of the business.
We detail our observations alongside recommendations and potential next steps into a consultancy overview with a follow up call to walkthrough the details and answer any questions.
We engage on any next steps to either close the consultancy exercise or proceed to a project phase with the Professional Services team.
