In the pursuit of greater efficiency and in response to changing customer needs, many law firm leaders are looking to automation to support their firm. There is an opportunity to ease the manual burden on your team whilst creating processes that improve customer service and your firm’s ability to compete in tough times. But where do you start? How do you identify the areas and processes within your business where you will make the biggest difference?
This roundtable, hosted by Today’s Conveyancer in conjunction with Embrace Digital and Skore, offers the opportunity to discuss best practice approaches to help you identify pain points and opportunities, whilst casting a fresh look at client expectations and interactions. Whether you represent an established firm wanting to embrace new technologies or a new start up wanting to adopt a digital-first strategy, this roundtable will provide you with an opportunity to learn from experts and peers.
Discussion points:
- Things have changed: How has the pandemic changed firms’ use of technology and the customer experience.
- How to identify opportunities for greater efficiency & enable your teams to work more productively.
- Understanding your customer journey and adapting to compete in a digital-first environment.
- Creating a roadmap for success – building confidence in your strategy
To register your interest please contact karengilbert@embrace-digital.co.uk
