Dealing effectively with inbound correspondence from customers, whether it be via email, paper documents, online forms or a variety of other sources, is the first stage in creating an efficient process that underpins how your firm is able to manage resources, time and interaction with clients.
WHAT IS A DIGITAL MAILROOM?
A digital mailroom automates the process of how inbound correspondence is received and distributed within the organisation. Using scanning and capture technologies, correspondence can be automatically routed and managed through agreed processes, resulting in standardised, compliant and efficient document handling.
“Before our lawyers even come into the office to start their day, any post on their files is scanned, classified, and linked to a case,
and in their system workflow ready for them.”
To learn more about Digital Mailoom technology and how it can benefit your firm, view our focus sheet:
Digital Mailroom – Efficient Document Handling for Law Firms
